Advocacy-Making an Impact!


ADVOCACY FOR QUALITY CAPTIONING UNIVERSALLY is the CCAC Mission. We are a large grass-roots official non-profit, all volunteers, and we advocate, educate, raise awareness. participate, collaborate, support, mentor, respond, create, and inspire. We also offer Grants for Live Captioning. CCAC as a group advocates every day. Join and become a CCAC member – you are needed!

CCAC creates captioning advocacy campaigns to push for quality captioning on all media, streams, and live events. Public events must be accessible.


“BENEFITS OF CAPTIONING INCLUSION” – Sing it! Talking points for your captioning advocacy:

1. Learning to read—with text, in the classroom, on television, and online. Literacy gets a boost with captions on.

2. Learning a new language with captions on.

3. Translation for other audiences in other languages possible with quality captioning.

4. Immediate written transcript—with no need for a note-taker or flawless memory.

5.  Employed or working in other situations where there are different accents, poor acoustics, or mumbling visitors—we’re told it boosts productivity.

6. Managing good lives with different learning and listening styles— autism, tinnitus, auditory perceptual differences and people with other disabilities

7. In business and want to reach wider markets—for search engine optimization, captioning is a vital ingredient to maximize readership and do business online.

The “power of captioning” is a compelling concept.

8. Used by so many in noisy areas (sports bars, crowded public places like airports, etc.).

See also this older blogpost: and be sure to send us additions to this great list.

CCAC says: Keep Calm and Carry on the Conversation – Quality Captioning Universally! Find the many model letters on our webpages. If you need a different one, email soon.



NOV 30 2016: CONGRATS TO EVERETT, WA AND CCAC MEMBER VICTOR for this news today: – patience, persistence, and powerful group support. We deserve full access and inclusion for government meetings everyplace. 


Image of 3 of 6 Panel members plus 2 Sign Language Interpreters and white box with black text of LIVE EVENT CAPTIONING ONLINE

Image of 3 of 6 Panel members plus 2 Sign Language Interpreters and white box with black text of LIVE EVENT CAPTIONING ONLINE


JUNE 2016 – New Video – CCAC Invited Webinar with HLAA – Let’s Talk Captioning!

MAY 2016 – International Live Event Captioning Survey authored by CCAC president with IFHOH.  

Playing globally, the CCAC Film with this article – use it! and the video alone


Quality Captioning is our language, the world’s language. 


a. Talk to the TV station directly first (your local affiliate); all TV in the USA is required by law to have a contact email for this sort of problem. E.G. for Fox TV, go to and for any other TV, e.g. CNN, search for same. Keep searching until you find mention of Captioning or Closed Captioning. Need help? Email CCAC.There are many steps in delivery of a TV program – THE channel, TV, cable, feed working from captioner to tv station, etc. Flaw may be at any point.

b. if station does not reply or fix it in timely way, report to the FCC – there’s a simple online form –


Dear Senator….
We support the newest action from a group of Senators to push the Office of Management and Budget to move forward ASAP with needed government directives to make the WEB accessible for all. One of the eight has information here on his website, see
Our primary interest due to the needs of millions with hearing loss and deafness, as well as millions of others with other language needs, We need Quality Captioning on all media online without exclusions or exceptions ASAP.
We often see none, or wait for days or months to see “quality” speech to text. Machine CC are not accessible and not acceptable. We deserve equal communication access with inclusion of quality CC as a first thought, when any media is published for all (not an afterthought which treats us as 2nd class citizens while we wait and wait for inclusion of captioning, our perceptive language).
We are able, willing, and ready to help in any way that fits – and we’d appreciate your suggestions. Look forward to your reply.
Your Name
More information via, concerned volunteer citizen captioning advocates. .


  1. CCAC GRANTS FOR LIVE EVENT CAPTIONING – MONEY! to educate, raise awareness and make captioning inclusion happen, Apply now! – help us “market” this offer of Free Captioning. 
  2. CAPTIONS CAPTURE THE VOTES Campaign to encourage all government leaders on all levels to make their messages and live events accessible with quality captioning. Volunteers needed.
  3. MEDIA – VIDEO – CAPTIONING ADVOCACY includes so much. Recently, CCAC talked with YOUTUBE/GOOGLE directly. #WHccNOW campaign on social media for White House to add quality CC to all social media videos. CCAC contacts Senators pushing OBM for WEB ACCESS. Every day, volunteers contact many video content owners to use Quality CC, offer to add quality CC to short videos for free or at cost. Media – part of life!  CCAC also participates in Cinema and TV media advocacy, distributes media captioning news, and more…more…more (e.g. April 2016, success for Florida TV station).
  4. AIR TRAVEL ACCESS campaign, info on – CCAC confers directly with USA DOT and we hope to see this develop in 2016. CCAC  Let’s fly together – contact us to help. Volunteers welcome.
  5. CAPTIONING TRAINING INFORMATION project. – info here:
  7. GOVERNMENT MEETINGS NEED LIVE CAPTIONING – ONSITE AND ONLINE.  City council to state level to national – quality CC required. 
  9. Ongoing smaller captioning advocacy by many CCAC members every day!


NEW BOOK TO EDUCATE, ADVOCATE, RAISE AWARENESS ABOUT HEARING LOSS – “YOU DON’T HAVE TO BE DEAF TO LOVE CAPTIONING” – Order your copy now to support the CCAC and all the amazing citizen advocacy done by members.  Go to for the slim and easy-to-read paperback, or to for an economical e-version.

CCAC MEDIA – see also the CCAC YouTube Channel:, e.g. 2015 Advocacy Video – About Captioning – Video with president of CCAC – Share it widely for advocacy please. and CCAC Film Playing Globally: “Don’t Leave Me Out!” and more on the YouTube Channel of CCAC.

August  2015: CCAC among first to contact CDC re new report about disability that ignores hearing loss and deafness (!) in reported statistics. Not acceptable! Join the CCAC to follow discussion in our large membership forum online, or follow on Facebook.  Individual and Organizational collaborations welcome as always.

July 2015: CCAC sends LETTER OF SUPPORT at request of colleagues in Nepal. Email us or join CCAC to learn more.

MEDIA: CCAC working with White House folks to get back Quality Captioning on all videos they put online, on own page and on YouTube also – quality counts, from day one please.

CCAC helps use Quality Captioning from day one of new videos online weekly – congrats to the team there and many thanks to the CCAC volunteer doing this!

CCAC member Gael Hannan article: Captioning is Ecstasy! Enjoy

MOVIES – CINEMA – SUCCESS! CCAC captioning advocates get apology and good action plan from Carmike Theater to replace captioning devices, and also check they are working regularly. Cheers for CCAC group energies. (Earlier: CCAC participants discuss faulty Captioning devices in several places. If you have similar concerns, talk with the CCAC, talk to your theater manager, and if still not working, file – this is an easy form to use online. Keep us posted.)


WORLDWIDE MEDIA ONLINE – HEAR THIS: NYTimes, The Guardian, many others have no captioning on all videos they show online. Wrong!  Way past time for major media online to CC with quality for the world – #CaptionWorldNow – Join the Team for Media Captioning Advocacy.

Thanks to CCAC advocacy about NYTimes, started to caption many NEW YORK TIMES videos! URL: – Thank you Yahoo!

Here’s a model or sample captioning advocacy letter for your use, for anyone, with your changes:

Dear NYTimes,

How much longer do millions have to wait for access to your online videos? Whom to talk to there directly please? Videos online need quality CC (not machine) ASAP.. We’ve been trying to reach your communications department, video department, and others, without any replies other than the same one line we got two years ago, i.e. “that’s an interesting question.”

48 million Americans and many more globally have a hearing loss. MIT and Harvard have been sued for lack of CC for their online educational media, plus many other companies. Is the NYTimes waiting for legal action to force this? Please answer us.
We represent our official non-profit (the CCAC) and many concerned others. Let’s open a good conversation with the right person there to learn more, and help you “action” access soon.
L.E. Storck
Founder and President, – CCAC is all volunteers, international, and an official 501(c)3 non-profit organization
MEDIA:  Success on local project for company in conference city to caption their videos. Quick background, CCAC member Michele asked for help, a few emails exchanged, and solution found!  She says (March 2015), “As a follow up on this project, San Antonio B-Cycle has linked a captioned YouTube video to their page that contains the demo video.  I’m assured that when they overhaul their website with a new format captioning will be part of any video embedded into the site.  These people were very wonderful to work with and without any further prompting realized making their site accessible was a win/win deal.  I plan to rent from them while in San Antonio for the SayWhatClub Convention. Thank you to all who responded to my original email about this project and gave of their time and expertise.  I love CCAC.  I can ask a question here, ask for something I don’t understand to be explained, or seek assistance and there’s always someone to step in with information.  Thanks again, CCAC members! Michele Linder, SayWhatClub Social Media” Thank you Michele!

January 2015: “HOW TO BEGIN” TRAINING FOR COURT REPORTING AND/OR CAPTIONING – A GENERAL OUTLINE FOR INDIVIDUALS AND GROUPS GLOBALLY WHO WANT TO START TRAINING PROGRAMS LOCALLY.  A Layperson Outline. CCAC invites your input into this document. Providers for any sort of captioning – email with your suggestions. Your expertise invited for this document (with your name and business link).  CCAC has many requests to help areas (in USA and also overseas) learn more about how to do this. Important! GO TO THIS PAGE NOW AND EMAIL TO US WITH NEW OR UPDATED INFORMATION: 

***CCAC sends Letter of Support for New Zealand Captioning Working Group for legislation there for captioning on media – we get two good replies! Every effort adds to local energies, the important ones, and NZ has wonderful local advocates who tell us “at least you got a reply!” – to be continued….By the way, election coming up in NZ also!

Happy to thank NCRA’s journal editor for publishing our Captioning Culture article in their national magazine. See an earlier versionj of it in the CCAC blog here:

CAPTIONING ADVOCACY PANEL PRESENTATION AT TDI-ALDA CONFERENCE, OCTOBER 2013: Transcript now prepared for your reading pleasure – all about captioning advocacy:

Captioning Advocacy article, one of several! Your comments welcome via email to


CCAC logo with quote Caption Universally


CCAC is asked this question many times, “How can CCAC help non-profits and small businesses move forward toward full inclusion of quality captioning for all their media (e.g. videos, webinars) and also for inclusion of real time captioning (aka RTC, CART, STTR, Text Interpreting) for their public events?”

A Simple Answer: CCAC created CaptionMatch, developed by volunteer CCAC members, to do just that. It’s a free service online that walks you through the steps needed, to find a captioner, and to select one with pricing that will fit your budget. Register and then place your request, go to

Larger businesses are welcome too!.

The Next Steps: Professional captioning services, for media, or real time for meetings and events, cost money. They are not over- costly however! It needs a budget line in planning, as does anything worthwhile. Planning for accessibility, required by law in many cases, needs to be a “first thought” for any business or group, and not an “afterthought.” Learn more about pricing (from CaptionMatch or from contacting providers yourself), and then create a budget for this. How? Fundraising in the usual ways, or new creative ways. It can be done!

CCAC and CaptionMatch also have resources (this page and others) listing free and low cost captioning systems for media. There is no free or low cost system for quality real time captioning, yet it need not break the bank. In general, an hour of quality real time costs around 100 dollars, sometimes less, sometimes more.

There are volunteers who offer captioning in some selected areas, and for some selected groups and needs. That is a “luxury” that some providers are able to share sometimes. You can look for a volunteer always, yet in general, professional providers deserve to make a living and earn fair pay. They are trained, experienced, certified, and most helpful in all preparations and planning with you, as well as during the event.

Most of the world uses YouTube videos online (or Vimeo, or similar). There are free automatic machine-generated speech-to-text “captions” or “subtitles” you can have on most videos there. However (!) for the most part, those are jumbled and not accurate text. One needs to edit and correct them before making them public, and that is free also, and not hard to learn. YT and others have tutorials online. Just search.

Another simple answer? Join the CCAC. Ask your questions, discuss solutions, and find answers you need to create your plan for inclusion with quality captioning. When you can, support the CCAC, the “mother” of captioning advocacy organizations. While many groups advocate for captioning, others have broader goals and agenda. The CCAC is the first community with the sole mission of captioning advocacy, locally, and internationally.

The CCAC mission from day one – inclusion of quality captioning universally. This means everywhere needed, or as some say, everything. CCAC is the only official non-profit captioning advocacy organization. It inspires others also, to shout about captioning in new ways, both for-profit companies, and other volunteers, locally and globally. The more the better. We encourage all to use the CCAC as a hub for sharing information, inspiring even more new advocates by example and collaboration.


2013: New CCAC member says, “My daughter is deaf and has a cochlear Implant. She is very frustrated that movies and some internet content is not captioned. I am also concerned that captioning is not routinely available in travel and healthcare settings. I applaud your mission!”

CCAC member says, “The CCAC web, blog, and members’ forum inspired us to try to get CART for (our community) and the CCAC film helped make it possible! We showed the film to our Board of Directors to raise support and funds. Thank you CCAC!” (March 2013)  

take action clip art

CCAC Member says,  “I started our fight (for equal access in education with CART) four years ago before I joined CCAC…(however) …it is very lonely going up against a school district, so being able to read the posts from CCAC members kept reminding me this was a just and worthy cause and therefore it kept me encouraged to keep at it.”

CCAC Member says, “CCAC members inspired me to get CART for our Sunday morning worship services which our church currently has.”

More selected CCAC resources, articles, campaigns, actions, and activities: 

January 2014 Radio Captioning Update and Success! Kudos to the CCAC member who initiated this great example of advocacy and inclusion – hooray! for our advocacy community

As a result of CCAC member advocacy, this list of resources now mentions CART (real time captioning) – kudos to them for listening! If CART and captioning not in main listings, you are not serving all deaf, deafened, and people with hearing loss, see item copied here — thank you to CCAC members!

Resources on a State Government Page – and yours?

International Media Campaign – CCAC Film “Don’t Leave Me Out!” 

Released globally in June 2012 – a public service captioning advocacy project. It’s used by many groups, consumers, providers and other organizations to educate about why we need captioning universally. Real people speak about real needs for inclusion via captioning. It raises awareness and promotes advocacy for inclusion. Shown at conferences in USA, Norway, UK, and Italy and more. If you use it for any event, class, website, meeting, or other purpose, please let us know. We are sometimes available in person to show the film for your discussion circle, conference, advocacy, or fundraising. E-mail An article to use with the film is Click here to watch the video in English and several other languages. Find it also on the CCAC YouTube Channel:




Flyer for Air Travel AccessSee also for earlier advocacy related to this, and CCAC support for recent Senate Bill 556, as above with .

CCAC advocacy success – 2 CCAC members are happy to report captioning inclusion for these important videos online – from a program in Ireland teaching about Disability and the Law, attracting students from many different countries. With special thanks to the Center there for their interest, communications with the CCAC, and accomplishments! See (July 2013)

ALL CONFERENCES NEED CAPTIONING  – live event captioning.

2016: President of the CCAC helped write and distribute the IFHOH Survey about live event captioning. Good responses globally. 

April 2013: Did you hear about the CCAC member who advocated and achieved captions for this viral video? Thanks for inclusion! See

TWO VERY IMPORTANT ACTION ALERTS: USA Senate Bills Asking for Your Support: (1) Time is now to support new Senate Bill 555 for Cinema Captioning Advocacy. Send your letter: – Let’s have letters from CCAC members in up to 50 great States across the USA, and (2) Local and international input invited for Senate Bill 556 for Air Travel Access with captioning. Many letters of support please! – do it now! These are two separate bills.

CCAC published two new reports – use and distribute for raising awareness: CCAC REPORTS and to use for your own advocacy! The Case for Captioning and the Benefits of Captioning. If you share, please let us know. 

HIGH PRIORITY – INTERNET ACCESS – CCAC members regularly contact news media re captioning for their videos online. MSNBC/NBC was the first broadcaster online to show us captioning (as far as we know). CNN and Fox are reported to include captioning now (April 2013). Below are more details and updates. As one CCAC member says, “the tide is turning.” We hope so! Not a sea of access, yet perhaps a few rolling rivers to include us. Captioning is our language. 

(We stop numbering here…too many! Join us and learn more soon.)

From a commercial source – with updates by CCAC – makes sense to caption media and plan for real time captioning for meetings, conferences, community events,and more, because:

  • Up to 20% of the US population has a hearing loss or a form of deafness (close to 50 million now), and online videos will attract many more if accessible with captioning.
  • 2 billion people who use English as a Second Language (ESL) welcome captions as well, especially in quiet viewing environments like offices, planes, and late-night studies. Ditto for your language in your country – all countries!
  • Many households are bi-lingual  – up to 16% or more, depending on the region. It pays to use captioning in the country’s primary language for all.
  • 49% increase in completed video views – with captions vs. without captions – was measured by WETA, a PBS station in Washington, DC.

August 2013 – CCAC members continue to contact internet media companies (e.g. BBC and PBS) online, re lack of captioning on some videos. OPRAH and AARP are also contacted about lack of access with captioning for new series of videos about family caregiving.

New vlog distributed on social media with sign language only about “deaf” issues. CCAC asks for captioning so millions more can be included. SL Users are not all deaf – we are mega-millions of people who are also oral, deafened, or have a hearing loss and captioning is our language. We are excluded if only SL is used.

April 2013 – Good progress in Greece for television captioning and some on the Internet also. Introduction of TV captioning is a major step forward for the region and congratulations to CCAC members and others there. 

April 2013 – CCAC member advocated to MLB.TV and informs us that it now has captioning online! Batter up, it’s the season! 

March 2013– CCAC contacts Wall Street Journal (WSJ) to advocate for captioning on all news videos online. Want to help? Join the CCAC now (free membership) to see letter and create your own also as soon as you can, important!

CNN now has some cc online! See for an example today (4/4/13), find small “cc” lower right, click on English. Any updates to share anyone about “live” videos (from TV) on Internet at same time with cc also?

FOX news may have cc also – update anyone?.

PBS – May 9, 2013 – Renewed advocacy to PBS by CCAC members. PBS not captioning certain programs since “not required to by the law.” Does PBS get federal funding? Does it need to caption everything? We enjoy PBS programs, like none others, yet they do not appear to be creating access for all in due speed, even if it’s tangential to the letter of the ADA and newer CVAA. Comments? Communicate with the CCAC anytime – email

Another PBS positive report: CCAC member reported gaps with captioning on PBS online (news or entertainment, not sure?) and got good reply. Problem solved!  Do all the news videos from PBS online have good subtitles? PBS includes cc for television entertainments moved to the Internet (as per new law) – what about news? Info needed.

Re PBS  – CCAC member on the ball to advocate, see this model letter and be inspired: …I am a deaf consumer who uses closed captions, both online and offline.  I heard WETA HD was going to broadcast “Finding Kalman” today, 4/7/2013, in honor of Holocaust Remembrance Day, but as I do not have cable, I decided to see this eveninif it was available online.  To my dismay, when I located it ( I discovered it was not captioned, despite clicking the CC button.  I am very disappointed in the lack of captioning for this film, which I was so eager to see, and even more disappointed that PBS, usually so on the ball with offline accessibility, is behind the curve when it comes to online accessibility. The 21st Century Video Accessibility Act states, in part, that “Pre-recorded video programming that is not ‘edited for the Internet’ must be captioned on the Internet if it is shown on TV with captions on or after September 30, 2012.” Please don’t leave me and millions of deaf and hard of hearing Americans out –– caption this filmThanks so much for your assistance.  Looking forward to hearing from you soon.

April 2013: BBC News Online is contacted by CCAC members. CCAC member in the UK requests captioning advocacy, and it fits into general CCAC advocacy for Internet access via quality captioning. The sample video selected for advocacy: – Start your own complaint here:, and thanks if you do!

BBC was contacted around June 2012 by many of us as part of SubtitlesNow and CaptionsNow in USA and UK at that time. No doubt many others have contacted them over time also. It’s important to keep asking, as more Internet access is vital for keeping up for all citizens in our overlapping worlds online. Your voice is important!

Send CCAC a contact name, email address, and the message you are sending them about importance of captioning – for any other major broadcasters online if you care about captioning inclusion and equal rights, in all countries.

CCAC Members Send Letter of Support for Captioning Support in Ireland – CCAC is international. Collaborations make sense. Results above. Success! 

CCAC Member Success: Better Homes and Gardens Online Videos now have captioning.

CCAC Member Success: National Gallery in London changed name of “Deaf Events” page to “Deaf and Hearing Loss” and will include news about live speech-to-text events also (looks like they changed it again to “hard of hearing” instead of “hearing loss,” not our preference, yet at least inclusive now! 

CCAC Member continues active advocacy to NASA to include access with captioning – join the CCAC now to offer your ideas.

CCAC Member speaking to Conference in WA State re inclusion of CART., a service of the CCAC, is speaking with member about captioning important international video online. successful with CCAC member and provider in obtaining CART for international conference.

CCAC Comments to FCC about IP Caption Telephones, see


CCAC is active on social media (Facebook, Twitter, LinkedIn) to raise awareness, distribute information, and invite new members to join the CCAC organization. That is all part of advoacy we do also. These informal and “social” discussions offer us ideas too. Note that on Facebook, CCAC has three pages now. The most active is the purely social CCACaptioning. Second one is the CCAC organization page. Newest page is for CaptionMatch, a service of the CCAC.

CCAC membership is where captioning advocacy “action” accomplishes things best! It’s not only social, it’s action in the membership community.

Advocacy aims to create growing global awareness that captioning is a language that is vital and required by millions for all the reasons listed below, and for participation by all in all societies.

March 2013: CCAC Survey and Research Report is ready for distribution. See tab along top of page, and find a published article, worth reading, here:


MODEL ADVOCACY LETTER HERE:  We ask for notification please if you use this letter, and if you mention the CCAC we require review of your draft before distribution, thanks. See model below and offer your own for distribution among CCAC members. Many contact the CCAC regularly for guidance and assistance. See the CCAC blog also, e.g. review comments here

Dear Mr. or Ms. or ABC, e.g. Organization Leader, Company Officer, or Foundation,

I am writing to you as someone who confronts communication barriers daily, and also on behalf of (if you have requested CCAC permission to say this…) The Collaborative for Communication Access via Captioning (CCAC), to register our strong support for the inclusion of quality captioning for (your event here).

(If you prefer to do this without mention of the CCAC, totally fine also! Of course you will use your own greeting or letterhead, and re-phrase it for yourself. Keep in mind that even if you advocate as an individual and for yourself alone, you are helping many others at the same time, directly or indirectly. Group support, from your local group or from the CCAC, is often beneficial also).

As stated in CCAC’s mission statement (see “MILLIONS globally need captions and subtitles every day!”  Undoubtedly, the greatest need for captioning is for those who are deaf, deafened, and have hearing loss, since seeing speech is our way of understanding and participating in the world.  However, the benefit of providing quality captioning doesn’t end there.  Captioning benefits those in need of translation, it strengthens reading and language skills, and provides a base for online search and transcripts.

We believe it is important for most everyday meetings and gatherings open to the public – real time captioning, done “on site” during the meeting, or provided “remotely” using a connection to the provider via the Internet. Captioning on all Internet media is equally vital now and it makes sense in the long run.

We encourage you to set a standard of equal access for others in our communities to follow.

I learned about your events from abc………and became interested immediately. I am eager to participate and see what I may be able to contribute in the future. (Add anything else about yourself that makes the meeting or event important for you. Tell a good story.)

In case of interest, we find that some people think that all of us with hearing loss and deafness use sign language, when in reality, only a small percentage do (often those who are born deaf or those working in deaf services). Among about 50 million Americans now (use your own country numbers here), roughly 95% do not use sign language and benefit from captioning inclusion. Deaf citizens who are fluent in English also use captioning to advantage in many situations.

(If this is a request for video or media captioning on the Internet, add, e.g.)

There are so many valuable videos on the Internet today, with new ones offered for public viewing every day. At the same time, quality captioning is needed. We are the public too.

If only automatic captioning (cc) is selected, the machine system is just not good enough yet. You can find some amusing (or frightening) examples on YouTube now for example (e.g. where “deaf” is shown as “death.”).

A “value” and “economic” investment to use quality captioning, from a qualified provider of your choice, will be well worth it in the long term. Captioning can be translated into many languages, and also boost your online audiences (search engines find you much more readily).

Your investment will also work to remove the barriers of an increasingly complex and competitive world, allowing those who cannot communicate in traditional ways to participate, contribute and compete on the same level as everyone else.  Quality captioning enables millions to remain independent and vital in a world that too easily justifies excluding them by placing more value on the monetary aspect of what a thing costs, rather than on what providing it accomplishes.

Seen in this light, we believe quality captioning is a bargain, and as a person who has lived with hearing loss and deafness for decades, I consider accessibility through captioning to be priceless, as do the millions of others with hearing loss who are excluded from participating when captioning isn’t provided.

I look forward to your replies and consideration of this request. It’s not only for myself, but also for others who are most interested in equal access for all citizens.


(Your Name)

Captioning Advocate

(If you want to include CCAC support, with prior permission only)


Why do we need quality captioning universally? For vital needs of mega-millions of citizens who are…

*Learning to read – text in class, television, online (and literacy beyond reading)
*Learning new language
*Need translations
*Need immediate transcript – no need for note-takers or flawless memory
*Employed and working with different accents, poor acoustics, noisy backgrounds – to boost productivity
*Managing good lives with different learning and listening styles
*Doing business to reach wider markets – Search Engine Optimization
*Using captioning in situations rather than loud volume so as not to disturb others
*Navigating life with different hearing or no hearing (50 million in USA alone, one in five globally) to contribute skills and abilities

HEARING PEOPLE USE AND LIKE CAPTIONING TOO! Boosts learning, attention, in public or noisy places. Others using Captioning may have tinnitus without hearing loss, autism, other audio-visual differences, and yes, many “deaf-blind” friends use captioning also.

Earlier CCAC Advocacy: Selected Examples Only 

1. Advocacy for Internet Captioning started in the CCAC from early days in late 2009 when the CCAC was started. .

2. CCAC member advocacy with successful inclusion of captions for commercials (advertisements) on television from GEICO, major company.

2a. CCAC member and friend instrumental for access via of quality Captioning for internet advertising! See and say kudos to all involved. This is a first as far as we know. (First videos on this KEDS campaign had good cc. Not able to find cc on newer videos. Input invited).

3. New discussions and advocacy concerning access for Air Travel – see Transportation article on this site under Resources tab. Open main page, go down to Transportation, and then Air Travel. Send us additional information.  One good report online here:  – Be sure to see action alerts on top of this page!

4. Query about captioning (CART) for braille solicits quick international information and study in progress. Join and support the CCAC organization to participate in ongoing advocacy via the members’ forum online. Membership form is found on this website.

5. CCAC Blog nominated for award for best blog about hearing loss and access.

6. CCAC new article on Why People Do Not Ask For Captioning to be published in the Hearing Journal in March 2013. Update, see and please distribute widely. Inquiries welcome.

7. CCAC invited to speak at national conference.

8. CCAC speaking with colleagues about Cinema Access internationally – offering information and fostering new connections.

9. Informal CCAC meet-ups in person planned for February and March in Europe. All welcome to email with interest. (e.g. London,UK and Ireland are potential meet ups).

10  New from November 2012 – help us get this growing and known globally please – CCAC founder created and launched to facilitate the goals of the CCAC for inclusion of captioning universally. CaptionMatch aims to make it easier for anyone to ask for captioning at any time, and offers providers another place to offer services. CaptionMatch is not a captioning company. It’s a clearinghouse. Please go to the website now to read more — >> Register, then ask for any sort of captioning (or CART/STTR) soon or for timely advance planning during any month of the year. It is also international. See the site for some good examples. Using CaptionMatch supports CCAC volunteer advocacy activities.

11. Interest in “academic” programs for captioning – what’s happening in the USA? Training and education of many more captioners and CART providers needed globally!

In Italy, there are 3 programs; 1 in London (Imperial College, see and all emphasizing language and translation, along with audio-visual, media, and some captioning (subtitling) course work as well. is one of the 3 in Italy; others are, and

More in the UK found online: Post Graduate course in Audio Visual Translation  at University of Roehampton (UK)  (with research in subtitles and captioning), see

There is also:   and
and (expired course, might be renewed?)

In Canada, a non-degree program has been mentioned to us, see

12. March 2013  – Two new captioning advocacy projects, one for theater captioning and one for captioning for videos in education, both international. Updates to be discussed in CCAC members’ forum online. 

News: CCAC pleased to be listed now in the NIDCD – Directory of Organizations:

A CCAC survey indicates highest interest in more advocacy for captioning all media online – videos, live presentations, radio. CCAC calls this broad category of life Internet/Telecommunications. Why is this a major need? CCAC believes it’s because so many of us go to the Internet every day! Every voice counts!

When the new USA legislation (CVAA) was created, many knew (years ago) that there were major gaps for Internet access for millions who need captioning and need it now. Today, while the law is still rolling out, louder voices join in aiming to raise awareness and advocate for full Internet captioning.

If we remain energetic, and find new ways to work together, in the CCAC for captioning advocacy, the sole focus, and with all groups who speak rationally about inclusion of all. For some background, read on COAT here –  – where the movement all began with cheers to all group members of COAT, including CCAC.

New document about CVAA and implementation of captioning online here from 9 November 2012: with thanks to WGBH Media Access Center.

Re Internet things in the UK – member of CCAC offers this information for “streaming on demand” (Internet): access services for video on demand in the UK via the ATVOD website here: and…guidelines to the broadcast industry for access (including subtitles)

CCAC invites information from other countries regarding Internet captioning as it develops (and hopefully is “universal” sooner rather than later).

TALK to the CCAC soon. Member or not, share your advocacy in the CCAC, a hub of information and captioning advocacy activities. It’s worth the time. Send us your news, re-tweet and share ours and we’ll do the same.

CCAC Government Video Online Captioning Advocacy Project

All government videos online must have quality captioning. Join CCAC members now working on this new project. See, for examples, DoE and several others. Email with your interest and questions, or join CCAC now (free membership).

HOT NEWS: CCAC Advocacy Success: Video captioned. More to do, and they will. Thanks from CCAC!

Thank you for your comment. We are in the process of adding captions to our videos on YouTube. This video has now been captioned, and you can access the captions by clicking the CC button. Thank you!

Facebook Videos
– 22 November 2012 – New CCAC CAP starting out of Asia-Pacific Region, due to lack of cc on Consulate video on Facebook. This video is not on YouTube, and seems a “Facebook” video – also seems there is no cc feature. Not only this one, yet all on the site (from governments/consulates, etc.) asked to include communication access via quality captioning ASAP.

2012 Successful Campaign called “Show Us The Captions!” A November 2012 cinema captioning campaign nationally and internationally (December welcome too). Please start your local planning now! Go to the link above to get started and see listing of locations. Email us. Thanks to ALDA-Chicago for initiating the campaign with the CCAC, and others joining and collaborating! (e.g. HLAA groups). Goals include promoting captioning to moviegoers who don’t know their theater has it; demonstrating real needs for access with captioning to theater owners; raising awareness about  inclusion and accessibility issues for general public; and saying thanks to participating. Everyone invited. Plan now!

How to Advocate? Best ways to advocate are frequently in discussion among CCAC membership. Learning and sharing approaches, letters, and frustrations good to do! Share your own hints and styles if you join the CCAC or using our public blog. It does make a difference the way requests are made, along with continuing communications.

TWO LINKS FOR SPECIAL FCC COMPLAINT FORMS REGARDING CVAA, THE NEW LAW FOR INTERNET CAPTIONING FROM TELEVISION: – also posted on the author’s site, with thanks to CCAC member Mike Chapman, here – CCAC now an official non-profit organization and inviting energies for fundraising, new projects. CCAC advocates! We need you! There was so much interest and good activity in the CCAC community, growing so quickly, and accomplishing inclusion via captioning (real time in many instances) that CCAC took the plunge into offical status. Join and contribute please. It’s all for you, we millions, and future generations. Don’t be left out.

VUDU device lacks caption feature. Small team investigating now.

Ongoing: Online Focus Groups on Captioning Concerns. Working with Raising the Floor and with a schedule of CCAC meet-ups online, we share ideas and action plans for captioning advocacy of smaller local or larger dimensions.

Ongoing: Irish Deaf Archives Video Captioning Project. Volunteers in CCAC membership caption videos produced by CCAC member. Thanks to all!

Local Planetarium needs captioning. CCAC member in state working on it, using information from membership forum online.


November 2012, for access in Norfolk, Virginia, USA, see this accomplishment creating access for many. Bravo to Angela and Lois, two active CCAC members and advocates (consumer and provider) in that region, along with all helping, collaborating, and drawing inspiration from the CCAC. See this poster:

3 Plays with Captioning






All of the CCAC CAPs (captioning advocacy projects) above are samples of the sorts of captioning education and advocacy that CCAC members do every day. The CCAC is a “hub” for sharing captioning information, news, and new advocacy. Need CART/STTR? Need captioning in school or at work? Not done it before? Need some guidance on how to ask for it, find it? Talk to the CCAC.


Just to add on what Lauren has written above…I am deaf/hard of hearing, bilateral hearing aid wearer and lip reader since childhood illness caused my loss of hearing – I am also Health Professional and having at last discovered this service of Verbatim Steno (Palantype)  such as described by Lauren (CART or in UK referred to as STTR (speech to text relay/reporting) it has made a world of difference I can honestly say at last i fully engage with all the meetings I use it for – | use remote service if short meetings and at forums and events that are half day or whole day I have the providers present.

I strongly advocate for this service to be an option for all people who want to have a choice of preferred communication.

An example where hearing people also found it useful was an event recently where I asked for the service for a few I knew in audience would be hard of hearing but would not ask for whatever reason they choose not let anyone know they are deaf/HoH and the benefit of the live verbatim captions (of 200 words a unite which is amazing) on very large plasma screen, at the end of evaluating event people had said ‘thank you’ once they got past the ‘distraction’ they actually found they were using the or referring to the captions often because they couldn’t hear speakers who mumbles spoke to fast or had strong accents and when people were calling out questions from the floor, so hearing people gave it a thumbs up!

I think this is evidence enough to go with not only my experience but also my belief it is a service that benefits all at any large event. And the big praise I give to the amazing palantypist that have he ability not only to hear what many of us cannot so they are transcribing so fast with such concentration many of us couldn’t not match. Thank you to all the great Verbatim palantypist/stenographers out there we need more! There are several services here in UK…. (and in the USA, and in more countries now globally).